As a recent out-of-state real estate investor, I needed someone to help manage my interests on-site. After considering several companies I knew Somerset Hills Property Management was the best solution.
Property Manager and Owner Joan Triano is professional in every regard and has been a great assistance from the outset. Her suggestions in terms of making the property more rental-worthy were well received by potential tenants, and, I believe, instrumental in securing a lease quickly. She was there to welcome the new tenants and offer information to help them settle in quickly in their new home. Establishing that one-on-one connection with the tenant is something I am unable to do due to distance and am convinced that this is one main key to a long and happy relationship with my lessee.
I understand that unexpected problems can and do arise. Joan outlined her detailed and organized process for addressing any issues. Knowing Somerset Hills is available and proactive I feel secure in owning long-distance property and am considering another purchase as I am confident that my best interests are being safeguarded.
Karen G August 2013