Joan at SHPM is extremely reliable and trustworthy. Joan managed our home beautifully while we were away for many months. She gave us tremendous peace of mind, taking care of all the issues that came up during this period, never leaving anything to chance. She was very methodical in how she handled everything and was very good at keeping us informed regularly. What she provided was way above and beyond what we expected – nothing we asked was too much for her. We can recommend her without any hesitation whatsoever.